Looking for an Orum alternative that can help with your cold calling needs?
Here, we’re going to give you a full lowdown on Orum—its features, benefits and drawbacks. Then, we’ll explore an Orum alternative that can help you enhance your sales dialing.
Let’s start with the basics first.
What Is Orum?
Orum is an AI-based sales dialer that helps sales reps scale the dialing process. This enables you to place large volumes of cold calls every day and open more conversations at scale.
Orum utilizes AI to enable parallel dialing, automatically connecting sales reps to live conversations. The platform describes itself as a Live Conversation Platform that combines dialing, data, and enablement, which helps salespeople get into more live conversations with their target market.
What Are the Most Important Features of Orum?
Orum lets you control your dialing speed by choosing to call single or multiple numbers at once from your list, helps automate manual dialing, and find better leads.
Here’s a deep dive into Orum’s key features:
- Parallel dialing. Orum’s dialer lets you place multiple calls at once. Based on your preconfigured limit of maximum number of parallel dials, its AI scans your call list and places the specified number of calls simultaneously. The dialer then connects you with the first person it detects and cancels the other calls.
- Voicemail sequencing. The platform lets you select pre-recorded voicemail messages and pair them with the step your prospects are currently in. This allows for strategic dropping of voicemails, which can increase the chances of getting a callback from prospects.
- Call libraries. Orum lets sales teams store all past call recordings in one place to help coach new reps. New sales reps can listen to past calls or peruse through AI-generated transcripts to learn the best practices quickly. You can also curate call recordings into playlists based on different topics.
- Collaborative dialing. Orum allows sales teams to collaborate and stay connected, no matter where you may be working from. Reps can create video rooms to host call blitzes for the entire team and even listen to live sales calls collectively.
- AI-powered list clean-up. Orum’s AI automatically cleans and updates lists based on your call dispositions and sequencing.
What Are the Pros of Using Orum?
- Automate your cold calling process. With Orum, you can wave goodbye to manually punching numbers and increase your call volume. Whether you want to dial one prospect at a time or multiple prospects simultaneously, Orum automates all aspects of your cold calling while letting you control the dialing speed.
- Leverage AI to boost connect rates. Orum’s proprietary AI algorithm proactively identifies prospects who are most likely to pick up in your call lists, presents the most suitable call-from number for each dial, and even helps with contact data enrichment by clearing out uncallable numbers from your lists. These AI-powered capabilities can help you increase your call connect rates and have more connections in less time.
- Coach reps better & decrease ramp-up time. For sales managers, Orum allows you to coach new reps in your team by listening to live sales interactions in real time. New reps can also listen to curated playlists of call recordings to learn how to sell over the phone directly from the source. These can get them up to speed quickly and empower them to start selling as soon as possible.
- Strong integrations with sales tech stack. Orum integrates with CRMs (Salesforce and HubSpot), sales outreach tools (Outreach.io and Salesloft), conversation intelligence software (Gong), and contact database (Apollo.io). This helps you consolidate your sales tech stack and ensure smooth workflows.
What Are the Cons of Using Orum?
- No transparent pricing. Orum doesn’t display its pricing on its website. So, you have to contact their sales team by filling out a form to request pricing for different packages. For cost-conscious sales teams, lack of transparent pricing can hinder their ability to make informed decisions as they’d look to avoid paying for features they won’t need.
- Integrations with limited CRMs. While Orum comes with integrations with Salesforce and HubSpot CRMs, it doesn’t support integrations with other popular CRMs that sales teams use, like Pipedrive, MS Dynamics 365, and Zoho CRM.
- Limited sales engagement options. While Orum is indeed an effective dialer, it doesn’t come with native multichannel outreach capabilities for channels like email, LinkedIn, and text. And both Outreach.io and Salesloft, the 2 sales engagement platforms with which Orum integrates, aren’t cost-effective options for growing sales teams who are ever-mindful of their bottom lines and looking to maximize ROI with every tool they buy.
So, is there an alternative to Orum that helps you overcome these issues and take your dialing to the next level? Keep reading to find out.
Klenty’s Sales Dialer: A Better Orum Alternative
If you’re looking for an Orum alternative to cater to all your cold calling needs, look no further than Klenty’s Sales Dialer.
Whether your cold outreach strategy involves hyper-personalized calling or high-volume calling, Klenty’s multi-mode sales dialer can help you accomplish all your goals. Whichever mode of dialing you use, you don’t have to dial any number manually.
From dialing prospect numbers to logging call details into CRMs, Klenty’s Sales Dialer automates all the time-draining parts of cold calling.
Here are a few key features of Klenty’s Sales Dialer that sets it apart from Orum:
- Transparent pricing. Unlike Orum, Klenty’s Sales Dialer presents its pricing for everyone to see. There are 2 pricing tiers:
- Basic ($35/user/month billed annually and $45/user/month billed quarterly).
- Power ($60/user/month billed annually and $75/user/month billed quarterly).
- Tight integrations with 5 CRMs. While Orum offers integrations with only Salesforce and HubSpot, Klenty comes with bidirectional integrations with Salesforce, MS Dynamics 365, HubSpot, Zoho, and Pipedrive CRMs. Sync all your calling activities, notes, and tasks to your CRM automatically.
- Seamless multichannel outreach. Klenty’s powerful sales engagement capabilities empower you to make complete use of 5 different channels: Phone, Email, LinkedIn, SMS, and WhatsApp. With just one tool, you can engage prospects strategically across multiple channels, execute the right next step for every prospect and generate qualified pipeline. This is in contrast to Orum, which needs you to separately invest in tools like Outreach or Salesloft for multichannel outreach.
And check out some of the other features that Klenty’s Dialer has to offer:
- Local presence dialing. Call prospects via a number with their local area code to improve your connect rates across geographical regions.
- Call recording. Review cold call conversations at your convenience.
- AI-powered note taking. Klenty’s sales dialer takes automatic notes during your conversation and logs them into your CRM, so you can be fully present during your sales conversations.
- Voicemail drop. Send personalized pre-recorded voicemails with a single click.
- Call outcomes. Mark the status of your cold calls individually to get a quick update on the prospect's progress.
- Call reports. Measure your calling performance and find coachable points to improve cold calling efforts.
- Compliant calling. Klenty is SOC 2 Type II compliant and also helps you meet your GDPR compliance requirements.
With Klenty’s Sales Dialer, you can focus purely on reaching more prospects, engaging them successfully, and booking more appointments.
Never miss your cold calling goals again. Book a demo now to see how Klenty’s Dialer helps you ace the cold call game!