Remember when sales reps had to dial each number manually for every call? Those days are over, thanks to cold calling tools.
These tools have revolutionized the way sales reps reach prospects by introducing dialer solutions that scale their calling efforts.
What used to be a tedious manual process is now just a single click. Dialers have also evolved from basic click-to-call to advanced power and parallel dialers.
There are many options on the market and it is important to have the most efficient dialing solution.
In this blog post, we'll explore the top 6 calling tools that offer a Parallel Dialer, how it works, and the pricing. Let's dive in!
What Is a Parallel Dialer?
Parallel dialer is a dialer solution that enables sales reps to call multiple prospects simultaneously, surpassing the limitations of basic click-to-call dialer that only allows calling one number at a time.
In a click-to-call dialer, calls are made sequentially, requiring you to wait for each call to connect or go to voicemail before dialing the next number. But with a parallel dialer, you can dial multiple numbers at once, significantly increasing your efficiency.
6 Parallel Dialers That You Should Consider if You’re Looking for One:
We’ve curated a list of 6 parallel dialers that could be a game-changer for you.
1. Dial IQ:
Dial IQ automates the dialing process and optimizes the time-consuming calling tasks for the sales reps. It organizes your prospect data and scripts while automatically logging all notes to your CRM.
How Does Parallel Dialing Work?
Dial IQ optimizes the calling process by enabling sales reps to dial up to 5 prospects simultaneously.
When a call connects, reps can immediately engage with the prospect while the system continues dialing other numbers in the background.
Unanswered calls are automatically added to a queue for redialing, ensuring that reps spend more time in conversations and less time waiting for connections.
The best part is that the tool keeps your prospect data and scripts organized and automatically logs all notes to CRM.
Additional Features
- Talk Time vs. Dial Time Reports: Sales reps can receive detailed reports after each session, including the number of calls made, connected calls, and call durations.
- Dialer solutions: Klenty sales dialer offers options like power dialer, Dial IQ (Multi line dialer), focus dialer & CRM dialer.
- Call forwarding: Prospects' returned calls are routed to a designated phone number, typically the sales rep's, ensuring that inbound calls are answered and never missed.
- Automatic Status Marking: The tool automatically records the status of each call, categorizing it as “dropped,” “answered,” or “didn’t answer.”
- Local Presence Dialing : Reps can call prospects via a number with their local area code to improve your connect rates across geographical regions.
- Sequences: Call sequences take charge of follow-up calls, ensuring every prospect is remembered and contacted.
- CRM integrations: The tool seamlessly integrates with other CRMs like Salesforce, Pipedrive, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365.
- Call Distribution System: For prospects with multiple numbers, reps can either dial all available numbers or focus on the primary one. If a call connects, reps can continue dialing other prospects or drop the remaining calls. Unanswered calls are queued for redialing after the session.
- Automatic Voicemail Drop: Sales reps can leave pre-recorded voicemails to increase call-back rates. No need to wait for the beep.
- Quick access to call Summaries & recordings: After each call, sales reps can immediately access call recordings, transcripts, and 4 AI-generated summaries.
These summaries include,
- Meeting notes
- Action items
- Questions asked
- Sentiment analysis
This makes it easier to review and analyze calls.
Pricing
Dial IQ offers 2 pricing tiers: Basic and Power.
- Basic: $35/user/month (billed annually) and $45/user/month (billed quarterly)
- Power: $60/user/month (billed annually) and $75/user/month (billed quarterly)
2. Orum’s AI Powered Dialer
Orum is an all-in-one AI dialing platform for all-round better sales, with a suite of products for coaching, analytics, and much more.
How Does Parallel Dialing Work?
Orum's AI-powered Dialer helps you perform 5x calls than usual and sales reps experience a 22% average connect rate.
The best feature of Orum's Parallel Dialer is its ability to prioritize high-probability numbers (marking the number with a "fire emoji"), significantly boosting connection rates. It uses a unique algorithm that analyzes data from over 100 million calls made on their platform to do this.
By marking these numbers and providing real-time spam checks, Orum ensures reps spend more time with live prospects and less time on voicemails.
Additional Features
- Pre-Recorded Voicemails: Instead of manually leaving messages, sales reps can use pre-recorded voicemails when they reach a prospect's voicemail. This ensures a consistent, professional message every time and increases the likelihood of a callback.
- Sequences: Automated call sequences help manage follow-up calls, ensuring no prospect is forgotten or overlooked.
- Call Forwarding Number: Returned calls from prospects are directed to a designated phone number, usually the sales rep's phone, ensuring inbound calls are not missed and are promptly answered.
- Dialer solutions: It offers power and parallel dialing. Sales reps can control the dialing speed to call one or multiple numbers at a time.
- Call Transcriptions and Objection Flagging: The tool transcribes calls and flags common objections raised by prospects, providing valuable insights for sales reps.
- Automatic Queueing: Unanswered calls are automatically added to a queue for redialing, ensuring no opportunity is lost.
- Caller ID Reputation Checks: The dialer can assess the reputation of caller IDs, alerting sales reps if a number is likely to be flagged as spam, thereby improving call connect rates.
Pricing
Available upon request.
3. Nooks AI Powered Dialer
Nooks is an AI-powered parallel dialing and virtual sales floor software. It automatically skips ring time and answering machines, enabling sales teams to connect more quickly with live contacts. The software also automates manual tasks like logging calls and taking notes, increasing overall efficiency for sales representatives.
How Does Parallel Dialing Work?
Nook’s AI-powered dialer employs AI technology to automate and optimize various aspects of the calling process.
It can call up to 5 numbers simultaneously, connecting immediately to the first one that answers. This reduces downtime and ensures sales reps are constantly engaged in productive conversations.
A standout feature of Nook’s system is Magic Connect, which learns from millions of voicemails to minimize time-to-connect issues. This innovation reduces the likelihood of being flagged as spam and improves call connection times by 71% compared to competitors.
Additional Features
- Hot Numbers: With the help of AI, the tool marks numbers most likely to pick up, prioritizing calls that have a higher chance of being answered.
- CRM Integrations: The tool integrates with the CRMs like Salesforce, HubSpot, Apollo, Outreach & Salesloft.
- Real-Time Battle Cards: These customizable prompt cards appear for sales reps as soon as they connect to a prospect, based on sequences, accounts, and job titles of the prospects, ensuring reps have all the information needed for the call to go smoothly.
- AI-Powered Dashboard: Reps can access crucial details about prospects and accounts, including AI research, embedded LinkedIn profiles, and AI-generated summaries of previous interactions for better personalization of the current call.
- Auto Summaries: The AI powered dialer automatically captures vital call details and generates AI-powered summaries, saving reps time and effort.
- Nooks Numbers: AI identifies prospects with inaccurate phone data and finds new phone numbers using waterfall enrichment across various contact data providers.
- NooksGPT: This feature uses AI to automatically tag and sort calls by objection, milestone, and other criteria, reducing the time spent on manual call analysis.
Pricing
Available on request.
4. Sales Finity’s AI powered Smart Parallel Dialer
Salesfinity is a tool that enhances productivity by automating tasks such as call logging, prospect research, and dial tree navigation.
How Does Parallel Dialing Work?
With Salesfinity, you can make up to 100 calls in just 27 minutes. Salesfinity’s smart parallel dialer integrates with platforms like Outreach, Salesloft, and Apollo.io to automatically complete tasks and move contacts forward in your sequences, ensuring no lead is missed and your workflow remains efficient.
The best part is that the tool optimizes each dialing session by using contact scoring and prioritization, automatically adjusting calls to maximize live connections and increase the chances of meaningful conversations.
Additional Features
- Seamless CRM Integrations: The tool smoothly integrates with other CRMs in the market such as Salesforce, Hubspot CRM, Outreach etc.
- Live Answer Detection: With the help of AI, the tool filters out voicemails and connects only when a live person answers.
- Dialer solutions: Sales Finity offers both power dialing and parallel dialing, allowing you to choose the best option for your needs.
- AI Summaries: Salesfinity uses ChatGPT- 4 to create brief, precise summaries of each call. These summaries are automatically saved to your CRM.
- Intelligent Caller ID Management: It smartly avoids spam filters with automatic caller ID monitoring, keeping calls credible and ensuring effective outreach.
- Quota Tracking: This Shows how to hit your monthly quota based on real-time data analysis.
Pricing:
- Silver - $149/mo-user - Easy to Use Power Dialer for getting started.
- Gold - $349/mo-user - Gain full power of best-in-class AI parallel dialer.
5. Air Call’s Power Dialer:
Aircall is a call center software that enables companies to set up a virtual call center, manage calls and contacts, analyze call data, and integrate with CRM and helpdesk tools.
How Does Parallel Dialing Work?
The parallel calling feature lets you put a customer on hold, dial another number, and seamlessly switch between conversations as needed.
This ensures sales reps can gather all necessary information without ending the current call, allowing them to manage multiple conversations simultaneously & maximizing productivity.
Additional Features
- CRM Integration: Integrates seamlessly with business tools such as CRMs like HubSpot, Pipedrive, Zoho CRM, Salesforce, Zendesk, and Copper.
- Dialer Solutions: It offers power dialer and parallel dialer using which you can call either one lead at a time or handle multiple lines simultaneously.
- Toll-Free Numbers: Provides toll-free numbers in your local area code and any country where your business operates, enhancing accessibility for customers.
- Call summaries: The tool gives you access to call summaries in the same place as call transcripts and recordings so you can easily take a closer look on how it went.
- International Numbers: Offers local and international numbers for your business in over 100 countries, expanding your reach and improving global communication.
Pricing:
- Essentials - $30 /license - 3 licenses for $1080, billed annually
- Professional - $50 /license - 3 licenses for $1800, billed annually
6. Kixie’s Power Dialer:
Kixie's sales power dialer software helps you 2x your outbound call volume & save agents several hours each day. It stops you from missing any calls by ringing on multiple devices at the same time, ensuring you answer prospects' calls no matter where you are.
How Does Parallel Dialing Work?
Kixie’s Power Dialer operates by dialing multiple leads at once, up to 10 at a time, without any connection lag.
The standout feature of Kixie’s dialer is the AI Human Voice Detection, which filters out voicemails, ensuring that reps only engage with live prospects. This system allows sales reps to focus on meaningful conversations instead of waiting for someone to answer.
Additional Features
- Spam Mitigation: If a number gets flagged as spam due to too many calls, Kixie allows for free number replacement, ensuring continued outreach without disruption.
- Voicemail and SMS Automation: Sales reps can leave a voicemail and send a text message in less than three seconds. The tool offers unlimited custom voicemail drops and SMS templates, enabling reps to efficiently follow up with prospects and maintain consistent communication.
- CRM integrations: The tools can easily integrate with the popular CRMs like Hubspot CRM, Zoho CRM, Pipeline CRM, Pipedrive, Salesforce, Copper etc.
- Auto-forward to phone: It can automatically forward calls to your cell phone or another device whenever you’re away from your desk and Kixie is not in use.
- Caller ID reputation: Kixie’s phone number reputation management tools prevent your phone numbers from showing up as “Spam Risk” or “Scam Likely”.
Pricing
Available on request.
In a Nutshell...
Various tools provide unique solutions that can enhance your sales process. Klenty’s Dial IQ stands out by offering three essential features: a click-to-call dialer, a power dialer, and a parallel dialer.
With Dial IQ, you can increase your productivity by up to 10 times! If you’re interested in seeing how Dial IQ operates, schedule a demo with us today!
